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  • Weather Alert Radios
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How should I prepare for a hurricane?

Hurricane Prep

For up-to-date hurricane and severe weather information, even during a power outage, listen to your NOAA Weather radio. The Midland ER102 with emergency crank function keeps you alerted when the power is down. Keep extra batteries handy, as well as bottled water and canned food.

For more items helpful in an emergency, check out the National Hurricane Center’s disaster supply kit checklist: http://www.nhc.noaa.gov/HAW2/english/prepare/supply_kit.shtml

For tips on preventing damage to your home and developing a family plan: http://www.nhc.noaa.gov/HAW2/english/disaster_prevention.shtml

What is the difference between a tropical depression, tropical storm and hurricane?

Tropical cyclones are classified based on sustained wind speeds. Higher sustained winds are directly correlated to damage potential.

  • Tropical Depression: A tropical cyclone with maximum sustained winds of 38 mph (33 knots) or less.
  • Tropical Storm: A tropical cyclone with maximum sustained winds of 39 to 73 mph (34 to 63 knots).
  • Hurricane: A tropical cyclone with maximum sustained winds of 74 mph (64 knots) or higher. In the western North Pacific, hurricanes are called typhoons; similar storms in the Indian Ocean and South Pacific Ocean are called cyclones.
  • Major Hurricane: A tropical cyclone with maximum sustained winds of 111 mph (96 knots) or higher, corresponding to a Category 3, 4 or 5 on the Saffir-Simpson Hurricane Wind Scale.

When is hurricane season?

The Atlantic hurricane season runs from June 1st to November 30th, and the Eastern Pacific hurricane season runs from May 15th to November 30th.

The National Hurricane Center describes the peak of the Atlantic hurricane season as mid-August through late October. However, deadly hurricanes can occur anytime in the hurricane season.

What is a hurricane?

NOAA Hurricane

According to the National Hurricane Center, a hurricane is a type of tropical cyclone, which is a generic term for a low-pressure system that generally forms in the tropics. The cyclone is accompanied by thunderstorms and, in the Northern Hemisphere, a counterclockwise circulation of winds near the earth’s surface.

A tropical cyclone is called a hurricane when maximum sustained winds reach or exceed 74 mph. In the western North Pacific, hurricanes are called typhoons; similar storms in the Indian Ocean and South Pacific Ocean are called cyclones.

What causes a tornado, and how do they form?

suprcell diagram

According to the Glossary of Meteorology (AMS 2000), a tornado is “a violently rotating column of air, pendant from a cumuliform cloud or underneath a cumuliform cloud, and often (but not always) visible as a funnel cloud.”  According to the Storm Prediction Center, in order for a vortex to be classified as a tornado, it must be in contact with the ground and the cloud base. A large variety of weather patterns can lead to tornadoes, but they most often occur in super cells – which are rotating thunderstorms with a well-defined radar circulation called a mesocyclone. A strong updraft of air into the storm may begin to rotate as the wind changes direction higher in the atmosphere, which can produce a rapidly rotating column of air that eventually makes contact with the ground – a tornado.  However, not all super cells will produce a tornado.

It’s this uncertainty and the tornado’s ability to form rapidly that make a weather radio essential in any home.

Can I use a Midland FRS/GMRS with other FRS/GMRS brands?

Yes, Our FRS/GMRS will work with any other FRS brand on the market today.

Why do I need a severe weather alert radio? Won’t any radio do?

NOAA Weather Radio (NWR) broadcasts National Weather Service weather alerts, warnings, watches, forecasts and other hazard information 24 hours a day.

During severe weather, NWS forecasters interrupt regular broadcasting and send a special tone activating local weather radios. Weather radios equipped with a siren feature will sound a weather alert giving immediate information about a life-threatening situation.

Weather radios are called “indoor tornado sirens” because they broadcast tornado warnings as soon as they are issued and can wake you while sleeping. Outdoor storm sirens are meant only for warning people outdoors. They may not be heard at night or during a loud thunderstorm.

All Hazards Weather Alert Radios will sound for a variety of situations, including severe weather, hurricanes, tornadoes, amber alerts and civil emergencies. Portable versions of NWR like the Midland HH54VP2 and HH50 provide localized alerts to travelers, storm watchers and outdoorsmen.

Any radio won’t do because only a weather radio can receive NOAA broadcasts. A weather radio that can run on back-up batteries is the only way to ensure you receive severe weather and public alerts even without electricity.

How soon will my order be shipped?

Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.

Backorders, holidays and other events beyond our control may cause further delays.

Can I have my order shipped to a PO Box?

No. All orders are shipped via UPS or FedEx and cannot be delivered to a PO Box.

How many broadcast towers are there?

There are more than 1,000 broadcast towers covering more than 99% of the U.S. population.

Whom do I contact for large quantity wholesale orders?

To place or track an order, obtain pricing, and get product information for consumer radio, accessories and parts, email consumersales@midlandradio.com or call  816.241.8500 ext. 261.

How close to the broadcast tower do I need to be?

Broadcast range from the weather radio transmitter is approximately 40 miles. The effective range depends on terrain, quality of the receiver, and indoor/outdoor antennas. Before you buy a receiver, make sure your area is covered by one of the transmitters. The goal of the National Weather Service and emergency preparedness agencies is to expand the reach of weather radio broadcasts to cover 95 percent of the U.S. population. Innovative partnerships between the NWS, private industry, and state and local governments are fueling this expansion. You can help foster such partnerships in your community. For more information concerning developing a partnership with the NWS, contact your local weather service office.

What is "NOAA Weather Radio"?

NOAA Weather Radio (NWR) is a nationwide network of radio stations broadcasting continuous weather information direct from a nearby National Weather Service office. NWR broadcasts National Weather Service warnings, watches, forecasts and other hazard information 24 hours a day. For more information visit: http://www.nws.noaa.gov/nwr/

What alerts are broadcasted?

Only the most imminent life- and property-threatening hazards are broadcasted with the SAME signal and 1050 Hertz warning alarm tone, when the public has to take immediate action to protect themselves and their property. An operational guideline is that alerts are only for hazards urgent enough to warrant waking people up in the “middle of the night” or otherwise interrupting someone’s activities at any time.

Why is my weather radio only running on batteries?

Please check and make sure that the adapter is plugged into the “DC Jack” and not the middle jack in the back of the radio.

Why is my WR100 weather radio not giving an audible Tone Alert on the weekly test?

The WR100 radio has been updated so the radio responds to the weekly and monthly test with only the visual alert. During the test, the Advisory LED will light up and the “Weekly Test” or “Monthly Test” message will be visible on the display. The radio will not sound an audible alert tone to avoid giving the impression of an actual alarm. The visual response to the test is confirmation that your radio is working properly.

Why is my weather radio not alerting for blizzards and winter warnings?

The NWS does not always tone alert for many winter storms, unless there is a dramatic change to the forecast. You may want to contact your local NOAA office to ensure that the alerts are being issued.

Once you have verified with the local NWS office that the alerts are being issued, and you verified that your weather radio is programmed correctly and it’s still not alerting, you can follow the instructions in the back of your user’s manual for warranty service.

Why have I not been receiving any of the alerts that have been issued?

Check to make sure that the correct codes have been entered and that you are on the correct channel for your county. Make sure that the reception is coming in clear. The “Alert on/off” switch MUST be turned on to receive alerts. If you are receiving poor reception then you may not get the alerts.

When does the warning/watch/advisory light turn off?

After an alert is received the light can remain on the radio from 15 minutes up to 6 hours. When the designated time has passed the display message and light will reset to their normal state.

What is the EXT alert jack used for?

The external alert jack is used for a strobe light or a pillow vibrator, etc. These items are used to assist the hearing or visually impaired community.

My WR300 manual says that the radio is defaulted to not give an audible alert tone for tornado warning. Is that the way the radio is supposed to work?

We apologize. This was a mistake in the manual. The asterisk was mistakenly placed by some alerts that are preset and cannot have the alert tone turned off. The alerts that you can see in the radio under “defeat siren” can be turned off, but all other alerts listed in the manual cannot be disabled and will give an audible alert tone.

I am having some reception problems. How do I get a clearer broadcast?

You can try moving the radio near a window or to a different location in the home to see if that will improve the reception. You also can try an external antenna to help improve the reception. You may be able to obtain an external antenna from your local electronics store.

How can I turn off some of the alerts on my WR100 that I do not want to be alerted for?

The WR100 cannot be programmed to only receive certain alerts.

How can I adjust the volume on my WR100?

The volume can only be adjusted when “weather” is displayed on the LCD. To adjust  the volume press “Weather/Snooze,” then press the up or down arrows several times to increase or decrease the volume.

What is the PC jack used for?

The PC jack is used for cloning like radios with like information, which is usually done in large quantities. It’s not made for consumers to use the radios with a computer.

How do I get “WARNING” off of my weather radio display? No matter what I press it will not go away.

Remove the protective plastic label that says “WARNING” on it.

Where can I find consumer radio service warranty info?

Warranty will vary according to model. All warranties are found on the last page of the owner’s manual.  If your radio needs to be repaired, please follow these simple instructions:

Out of Warranty:

Please call Midland Customer Service at 816-462-0438 for assistance.

Warranty Repair:

Please send your unit with COPY of receipt to:

Midland Radio Corporation
Attn: Repair Dept.
5900 Parretta Dr.
Kansas City, MO  64120

What is the warranty term on a weather radio?

Weather radios are warranted for one year from the date of purchase. Specific warranty terms and conditions can be found in the back of your owners manual.

Why does my weather radio have a "Check Reception" message scrolling across the screen and it beeps every 10 minutes?

The message and beep tone indicate that the radio has not received any weather alerts or test alerts in 10 days. If NOAA is forced to skip the weekly test and no alerts have been issued, the message can appear on the display.

To clear the message and beep you will need to reset the radio. To reset the radio, unplug the power cord and remove the batteries. Wait 15 seconds and reinsert the power cord and batteries. Once the radio has been reset the time will need to be programmed.

Where can I get my county codes?

For county codes please go to http://www.nws.noaa.gov/nwr/indexnw.htm#sametable.

What are the different types of tornadoes?

Type of Tornado

Tornado observers, storm trackers and storm chasers usually classify a twister based on its appearance. Tornadoes may not always have the classic “funnel” appearance – wider at the cloud base and narrower at the surface.

“Wedge” tornadoes appear to be at least as wide as they are tall.  “Rope” tornadoes are very narrow and often snake-like.  “Stovepipe” tornadoes resemble cylinders and can sometimes also fit into the definition of a wedge tornado.  While wedge tornadoes are generally regarded as the most intense, any tornado can be destructive, regardless of shape or size.

Exactly what is NOAA Weather Radio?

noaa-weather-map

NOAA Weather Radio (NWR) is a nationwide network of radio stations broadcasting continuous weather information direct from a nearby National Weather Service office. NWR broadcasts National Weather Service warnings, watches, forecasts and other hazard information 24 hours a day.

During an emergency, NWS forecasters interrupt routine broadcasts with a special tone activating local weather radios. Weather radios equipped with a siren feature will sound an alert to give you immediate information about a life-threatening emergency situation like severe weather.

For more information visit: http://www.nws.noaa.gov/nwr/

How many tornadoes are there each year?

2011 Tornado Map

According to the Storm Prediction Center, recent trends indicate around 1,300 per year, give or take a few hundred. The actual average is unknown, because tornado spotting and reporting methods have changed so much in the last several decades that the officially recorded tornado climatologies are considered incomplete.

Also, in the course of recording thousands of tornadoes, errors are bound to occur. Events can be missed or misclassified; and some non-damaging tornadoes in remote areas could still be unreported.

What is Public Alert?

Public Alert is a certification by the Consumer Electronics Association to designate Specific Area Message Encoding (S.A.M.E.) products with superior performance and reliability in the U.S. and Canada. The Department of Homeland Security recognizes Public Alert for the dissemination of terrorism-related information.

What is the difference between a tornado watch and a warning?

A watch means severe weather is possible during the next few hours, while a warning means that severe weather has been observed, or is expected soon. A tornado watch is issued when conditions are favorable for the development of tornadoes. Warnings may be issued based on Doppler radar-indicated rotation within a thunderstorm, suggesting tornado formation, or based on eyewitness reports of a tornado on the ground.

High winds, hail, heavy rain and lightning can knock out power. When you can’t turn on the television or your regular radio, a weather radio (either emergency crank or battery powered) is the only way you’ll be able to receive severe weather alerts and tornado warnings.

What is S.A.M.E.?

The National Weather Service uses NOAA Weather Radio to broadcast weather conditions, forecasts or alerts. Specific Area Message Encoding (S.A.M.E.) can be programmed so your weather radio only alerts you to severe weather and emergency warnings in your area.

If your weather radio has S.A.M.E., you can program it to sound an alert only if it affects your county. Most weather radios will allow you to program multiple S.A.M.E. county codes in case you would like to receive alerts for surrounding counties.

Find your S.A.M.E. code at http://www.nws.noaa.gov/nwr/indexnw.htm#sametable%20.

How can I be prepared for severe weather and tornado season?

Hurricane Prep

Stay up-to-date on the latest severe weather forecast, especially if it is calling for thunderstorms, by watching local TV channels or listening to your NOAA Weather Radio (like the Midland WR120.)

Stay close to home or know where you can take shelter if you will be away. Carry a portable NOAA Weather Radio (like the Midland HH54VP) with you for instant weather alerts while outdoors or on the road.

For more tips on tornado preparedness and seeking shelter, visit the SPC Tornado Safety page: http://www.spc.noaa.gov/faq/tornado/safety.html

For advice on what to do before, during and after a tornado, check out the Red Cross’s Tornado Safety Checklist: http://www.redcross.org/www-files/Documents/pdf/Preparedness/checklists/Tornado.pdf

Who is NOAA?

National Oceanic and Atmospheric Administration (NOAA) is a science-based agency that has the responsibility to predict changes in the oceanic and atmospheric environments and living marine resources, and to provide related data, information, and services to the public, industry, the research community and other government agencies.

Organizations within NOAA include the National Weather Service, National Ocean Service and the National Marine Fisheries Service among others.

For more information, visit NOAA at http://www.noaa.gov/index.html

What should I include in my Basic Emergency Supply Kit?

A few recommended items to include in your Basic Emergency Supply Kit:

  • NOAA Weather Alert Radio – With back-up power from batteries and/or hand crank
  • Flashlight
  • Extra Batteries
  • First Aid Kit
  • Water and Non-Perishable Food – Include can opener
  • Cell Phones and Chargers
  • Prescription Medications
  • Important Family Documents
  • Sleeping Bags or Warm Blankets
  • Extra Clothing – Including sturdy shoes
  • Special Needs Items – Glasses, oxygen tanks, infant formula, diapers, pet food
  • Multi-Purpose Tool
  • Matches – Store in waterproof container

Visit the following websites for additional information or items you may want to add to your Basic Emergency Supply Kit:

www.ready.gov
www.redcross.org
www.nws.noaa.gov/nwr

What emergency and severe weather alerts are sent out from NOAA?

NOAA Weather Radio (NWR) broadcasts warnings and post-event information for all types of hazards: severe weather (e.g., tornadoes, floods), natural (e.g., earthquakes, forest fires and volcanic activity), technological (e.g., chemical releases, oil spills, nuclear power plant emergencies, etc.), and national emergencies (e.g., terrorist attacks).

NWR is an all-hazards radio network working with other federal agencies and the Federal Communications Commission’s (FCC) Emergency Alert System (EAS). NWR is the most comprehensive weather and emergency information available to the public. Weather radios pick up these alerts and sound an alarm to warn people even when they’re sleeping or without power.

Why is the NOAA icon flashing on my WR120?

The flashing NOAA icon can indicate that the radio is not receiving a strong signal from the National Weather Service. If the radio is receiving a clear broadcast from the NWS, and is programmed with the correct county code, and corresponding NOAA channel, the flashing icon should have no affect on the radio receiving the NOAA alerts.

To check the radio, press the “Weather/Snooze” button to ensure that the radio is receiving a clear broadcast from the National Weather Service. If you can hear static while listening to the NWS broadcast, we suggest moving the radio near a window with the antenna fully extended, in order to receive the strongest signal possible.

Where can I find information on current severe weather, hurricanes and tropical storms?

Check out the National Hurricane Center for the latest forecast: http://www.nhc.noaa.gov/

The following links provide current tropical outlooks:

Atlantic
Pacific
National Hurricane Center

Where can I find more tornado information?

Visit the Storm Prediction Center’s FAQ about tornadoes: http://www.spc.noaa.gov/faq/tornado/
Current weather resources for tornado watches, warnings and severe weather:

How do I know which Midland weather alert radio is right for me?

Every single Midland weather radio will alert when the National Weather Service issues advisories for severe weather or other emergencies.

Some of our weather radios are perfect for home or office use, while our portable models can be taken on the road. Midland weather radios are available in desktop and emergency crank too. Weather radio accessories, like a strobe light, provide visual alerts for the hearing impaired.

You can compare up to three Midland weather alert radios at a time. Just click the “Compare” button on each product page, then “View Comparisons” to see weather radio product information charts side by side.

Where is the best place to keep a weather alert radio?

The best location for a weather radio is different for everyone. Think about your lifestyle and home or work layout and keep your weather radio where you will most likely need an alert. For example, having a NOAA weather radio in your bedroom can wake you up when a tornado warning is issued at night.

Make sure to test your weather radio to find the best reception. Weather radio reception in cities may be reduced by steel and concrete structures, while higher elevations will enhance the signal.

It may help to place your weather radio near a window facing the direction of the transmitter station, away from other electronic equipment, and on an upper level. Reception can vary from room to room. Moving your weather radio just a few feet can change a weak signal to a strong one. You may need to use an external antenna if weak signals are a problem.

Where can I find more information about programming and/or troubleshooting my weather alert radio?

For more information, including S.A.M.E. codes, visit http://nws.noaa.gov/nwr/.

For troubleshooting a Midland weather radio, review the Troubleshooting section of your Owner’s Manual or visit our FAQ section.

Where can I find the FIPS codes for Canada?

FIPS codes are used in the United States. The Canadian equivalent is CLC (Canadian Location Code.) The method of programming the code into an S.A.M.E. radio is the same for FIPS or CLC codes.

To find a CLC code, visit Environment Canada’s website: http://www.ec.gc.ca/meteo-weather/default.asp?lang=En&n=1CD5BDF2-1

How long will the batteries last?

Battery life is directly affected by the environment.  In a normal usage scenario, you can expect around 3 hours of record time.

My Media Player only plays audio and no video.

  • Verify h.264 codec is installed.  You can verify h.264 by opening windows media player, select “help”, next select “about Windows Media Player” next, click on “Technical Support Information.” In the “Video Codec” section, look under “Binary” and check for “MP4SDECD.dll. Note: Windows 7 has h.264 built-in. You can download h.264 at http://midlandradio.com/Support/Action-Cameras
  • Verify computer meets minimum requirements.

Where can I get more information on Codec?

My computer meets minimum requirements and the proper codec is installed. Why is there a problem with video and/or audio?

  • Try restarting the computer.
  • Cycle the camera’s power.
  • Transfer the videos onto the computer.

My video player does not recognize the video format.

The file won't transfer to the computer.

  • Run check disk or attempt formatting process; in the run command type: “chkdsk volume:/f” then press enter. Example – chkdsk f:/f.
  • Make sure the camera switch is in the on position.

My computer does not recognize the camera.

  • Ensure record switch is in the record position while connected to computer.
  • Ensure the Micro SD card is inserted properly.
  • Micro SD card may be corrupted; run check disk or attempt formatting process; in the run command type: “chkdsk volume:/f” then press enter. Example – chkdsk f:/f

I can hear audio, so why don’t I see the video?

  • Verify h.264 codec is installed
  • Verify computer meets minimum requirements

My video is slow or choppy.

  • Verify the camera is plugged into a USB 2.0 device.
  • Remove other unused USB devices.
  • Transfer video to computer before viewing.
  • Verify computer meets minimum requirements.
  • Verify h.264 codec is installed.

What is the focus of the lens?

5” to infinity

How long is the warranty?

1 year

What are the minimum system requirements for HD video?

  1. Windows: XP SP2, Vista, 7, and 8
  2. Mac OSX v10.4 or later
  3. 3.5 GHz processor
  4. 1 GB of RAM
  5. Video card with dedicated 256 MB of RAM

Does the camera record audio?

Yes!

What is the video format?

  • The XTC100 series video format is avi with no compression.
  • The XTC200 and 300 series is MPEG-4 (.mp4) using h.264 compression.

What is the recording resolution?

  • 1080p = 1920×1080 pixels (16:9)
  • 720p = 1280×720 pixels (16:9)
  • 480p = 848×480 pixels (4:3)

What is the recording time?

  • 15 min/GB @ 1080p
  • 13min/GB @ 720p
  • 20min/GB @ 480p

What size and type of memory card does the camera take?

The cameras require a class 4 rated (or better) micro SD card with storage capacity of up to 32 GB.  Failure to use a class 4 rated card will result in video recording/playback problems.

How do I charge the battery?

  • The XTC200 and XTC300 series include a wall adapter, car adapter and a USB cable.  The cameras will automatically charge when connected to a power source.
  • The XTC100 series uses two AAA alkaline (recommended) batteries which are not rechargeable.

What kind of batteries do the cameras use?

  • The XTC100 series uses two alkaline (recommended) AAA batteries.
  • The XTC200 and XTC300 series include a rechargeable lithium ion battery pack (BATT9L or  BATT11L, respectively).

Will my rechargeable batteries last forever?

Depending on care and use, rechargeable batteries can be expected to last 2 to 3 years. Ways to care for and extend the life of your rechargeable batteries can be found at http://www.copquest.com/battery_care.htm. Midland recommends that you purchase a replacement battery when you begin to notice a decline in the running time of the battery.

How do I get the most accurate reading on the battery level for the GXT2000/2050?

For the most accurate reading, view the battery level status while transmitting.

My GXT2000/2050 battery is acting like it’s completely dead. How do I fix it?

If the battery is shorted, it goes into protection mode and acts like a dead battery. To disable protection mode, simply charge the radio with the battery in the desktop charger.

My Nautico 1 is stuck on CH16 and won’t do anything else. What is wrong with my radio?

The CH16 button locks the rest of the buttons. You will need to press and release the CH16 button until you see Ch1 with the weather broadcasting then press the PTT button, this should take you back to the marine channels. You then should be able to press and release the menu button once and have the channel flash.

How soon will my order be shipped?

Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.

Backorders, holidays and other events beyond our control may cause further delays.

Can I have my order shipped to a PO Box?

No. All orders are shipped via UPS or FedEx which cannot deliver to a PO Box.

Is my radio compatible with other GMRS and FRS radios?

Yes, all Midland GMRS and FRS radios are compatible with other GMRS and FRS radios. When communicating with a different model or different brand, you should check the channel frequency tables for each radio (in the owner’s manuals) and select a common frequency, regardless of channel number.

Privacy codes (CTCSS) are also compatible on all Midland GMRS and FRS radio models capable of this feature. Each radio must be set to the same channel and CTCSS code for the radios to communicate with each other. Privacy code settings may be different on brands other than Midland.

Hey, I am not getting up to a 5 Mile range on the First 7 Channels, what gives?

The First 7 channels are shared FRS channels. The Last 8 Channels are exclusive GMRS channels. You will often have more users on the FRS channels causing interference and reducing your range. The range between your GMRS radio and a FRS radio will be set by the range of the less powerful FRS radio.

My friend has a BRAND-X GMRS radio, will it work with a MIDLAND GMRS?

All Midland GMRS radios work with all brands. Before using your Midland radio with another brand, check your channel frequency list to be sure that the channel you are using is the same frequency as that of the other brand.

I can't get my radio to change from channel 22. Everything on the display is showing up.

To protect the display from being scratched, your radio comes with a decorative thin plastic film over the display. Use your fingernail or other soft object to remove this film.

Why do my radios go back to "LO" power each time I turn the radio off and back on again?

This feature was primarily designed to conserve battery life. It will also switch to “LO” if the batteries are low or on FRS channels.

Do the lights on my charger (optional accessory) indicate when the batteries are charged?

No, the lights only indicate that the batteries in the radio are making contact with the charging circuit.

How long should I charge rechargeable batteries (optional accessories)?

The batteries should be charged for at least 24 hours for the first charge cycle and after the batteries have been completely discharged. Each cycle thereafter should be 8 – 10 hours to fully recharge.

How long should rechargeable batteries last in my radio after being fully charged?

Rechargeable batteries should perform for approximately 15 hours if the radio use is 5% of the time transmitting, 5% receiving and 90% in standby.

How come I can't get a 5 mile range?

Range varies based on terrain, condition, and battery power. In an open unobstructed area (open field) without interference, the range can reach up to 5 miles.

What is the silver strip of material inside the battery compartment?

This is a store security device and can be removed and discarded after you have purchased the radios.

I can't seem to get more than 5 miles of range from the radio. How do I get more?

Make sure that the radio is set to high power by pressing the mode button. Check to see that the batteries have a good charge. Insure that there are as few obstructions between the two points of communication.

Does Midland Radio Corporation have a car charger that goes into the radio Mic jack on a GXT, LXT or G series radio?

Not at this time. Some stores do sell a generic 9v DC car charger and correct plug for the Mic jack (9v cigarette lighter plug w/cord). The tip of the plug is positive.

How do I turn the button press and power up beeps off on my GXT or LXT series radio?

If your radio does not have BP as one of the menu selections, you can not turn the beeps off. The only thing you can do to keep beeps from coming out of the speaker is to use the AVP-1 headset.

What is the Range of a GMRS Two-Way radio?

A GMRS radio has a range of up to 5 miles or more. The range is relative to the obstacles around you. On an open field, or water the range is greater.

Urban development may reduce the range to 2 miles or less. If you are in a tall building the range is about 20 floors. This is very common with two-way radios.

How do I get my LXT radio to charge from the wall charger after the battery is completely dead?

Remove the battery pack and reinsert it. This will allow the charge to start.

I have a LXT radio and I'm not sure where the charging cord plugs into on the radio.

The charging cord plug in on the side of the radio where it says MIC/CHG.

When I turn on my GMRS radio it always shows a Low Battery Icon.

The icon on the radio is a low battery indicator only. It does not change to show a full or half charge. The low battery icon will come on the screen and continuously flash when the batteries are low.

I can’t hear anything from my radio but the RX indicator comes on.

Make sure that the volume is turned up loud enough to hear. To increase the volume on a G or LXT series radio, press the up arrow button. To increase it on a GXT radio, turn the volume knob clockwise.

I’ve had my radios in the charger for three days but the battery icon only shows one bar when I turn it on.

When the radio is turned on you will see the battery symbol along with all of the other items on the display, this is just a display test and has nothing to do with the charge in the battery. If the battery gets low you will see the battery icon continously flash.

I don't get very good range with my Two-Way (or other) radio!

Transmission range for any two-way radio depends on local conditions and interference. You will get more range out in an open field or across a lake than you will inside a building or on a city street.

As a general rule of thumb, if there are objects in the “line-of-site” between you and the other radio, your range will be reduced.

Do I need to purchase a license from the FCC?

It depends. The FRS (Family Radio Service) radio channels (8-14) do not require you to purchase a license. An FCC license is, however, required for use of GMRS channels. To apply for a GMRS license, please visit the FCC website and fill out the application. A license is not required to purchase a radio with GMRS channels on it, however.

What are Sub-Codes/privacy codes? (CTCSS/DCS)

In some FRS/GMRS Two-Way-Radio there are 38 CTCSS codes and 83 DCS codes, which means Continuous Tone Coded Squelch System and Digital Coded Squelch. The purpose of these codes is to reduce or eliminate the interference between other users that are talking. So if you are on channel 8 Sub-Code 27, you can only talk and listen to someone that is on that same channel/sub-code.

Will it hurt to leave my radios in the charger for more than the normal charge time?

If the radios are used on a daily basis, leaving them in the charger overnight and over the weekend is fine. You should not leave the radios in the charger full time, this will damage the batteries.

Consumer Radio Service Warranty Info

Warranty will vary according to model. All warranties are found on the last page of the owner’s manual.  If your radio needs to be repaired, please follow these simple instructions:

Out of Warranty:

Please call Midland Customer Service at 816-462-0416 for assistance.

Warranty Repair:

Please send your bad unit with COPY of receipt to:

Midland Radio Corporation
Attn: Repair Dept.
5900 Parretta Dr
Kansas City, MO  64120

Weather Alert Feature

With this feature your radio will receive Weather Alerts from the National Weather Service.

WeatherScan+Alert

The WeatherScan+Alert feature automatically scans and locks on to the strongest signal in the area for Weather Alerts and complete weather information from the National Weather Service.

Can I use my GMRS 2 way radio with the MicroMobile?

Yes, the MicroMobile is compatible with ALL GMRS radios.

How Do I Flip the LCD Screen On My MicroMobile?

To “flip” the LCD display:
1. Be sure the radio is turned off (see Power On/Off).

2. Press and hold the Channel Down button, then press and hold the Power On/Off button for two seconds to turn the radio on.

The LCD display will rotate 180° from its most recent orientation.
Repeat steps 1 and 2 to return the LCD display to its previous orientation.

My MicroMobile Has No Power

Check your vehicle’s power source, replace as needed

Check input power connection & or wires to the vehicle power source

My MicroMobile Can't Receive Any Transmissions

  1. Verify both radios have the same channel selection and Privacy Code settings
  2. Make sure you are in range of the other radio
  3. Confirm the pathway between radios isn’t obstructed by buildings, hills and other structures

My MicroMobile Keypad is not Responding

  1. Make sure the keypad “lock” is not on
  2. Reset the radio (turn it off then back on)

I Have Lost or Broken a Cord or Bracket for my MicroMobile

Please call Midland Customer Service at 816-241-8500 and we will help you order a replacement part

Battery Rapid ReCharge

With Battery Rapid ReCharge your 2-Way Radio will charge twice as fast as the average 2-Way Radio. The Midland X-Talker Radio is ready to use after only 2 ½ hours of charging. Most 2-Way Radios require you to charge your radio overnight to get a full charge.

How soon will my order be shipped?

Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.

Backorders, holidays and other events beyond our control may cause further delays.

Can I have my order shipped to a PO Box?

No. All orders are shipped via UPS or FedEx which cannot deliver to a PO Box.

Why does “save” flash on my 75-822?

The save icon will flash on the display when the radio is not transmitting or receiving indicating that it is saving battery power.

The display on my 75-822 no longer shows the channel number just the frequency. How can I get the channel back?

Press and hold the “F” button for about 10 seconds and the display should change back to the channel.

Consumer Radio Service Warranty Info Consumer Radio Service Warranty Info

Warranty will vary according to model. All warranties are found on the last page of the owner’s manual.  If your radio needs to be repaired, please follow these simple instructions:

Out of Warranty:

Pleas call Midland Customer Service at 816-462-0438 for assistance.

Warranty Repair:

Please send your bad unit with COPY of receipt to:

Midland Radio Corporation
Attn: Repair Dept.
5900 Parretta Dr
Kansas City, MO  64120

How long will the BT batteries last?

In standby mode the batteries can last up to 8 hours and while streaming constant music the batteries can last up to 5 hours.

What is the range for my BT?

The range is up to:

  • 30 feet for the BTX1FM.
  • 1/8 mile for the BT Rebel, BT1 and BT2.
  • 1/2 mile for the BTX2FM.
  • 1 mile for the BT Next and BTNC.

Can my BT be paired to a CB radio?

Our Bluetooth Intercom systems cannot be paired to a CB radio.

Will my BT work on a half helmet?

For a half helmet you can use a “helmet insert” to mount the speakers.

How soon will my order be shipped?

Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.

Backorders, holidays and other events beyond our control may cause further delays.

Can I have my order shipped to a PO Box?

No. All orders are shipped via UPS or FedEx which cannot deliver to a PO Box.

Consumer Radio Service Warranty Info

Warranty will vary according to model. All warranties are found on the last page of the owner’s manual.  If your radio needs to be repaired, please follow these simple instructions:

Out of Warranty:

Pleas call Midland Customer Service at 816-462-0438 for assistance.

Warranty Repair:

Please send your bad unit with COPY of receipt to:

Midland Radio Corporation
Attn: Repair Dept.
5900 Parretta Dr
Kansas City, MO  64120

How soon will my order be shipped?

Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.

Backorders, holidays and other events beyond our control may cause further delays.

Can I have my order shipped to a PO Box?

No. All orders are shipped via UPS or FedEx which cannot deliver to a PO Box.

What are the repair charges on the Midland LMR mobiles?

Midland LMR mobiles are repaired under a Flat Rate of $130.00, Portables and Data radios are repaired at $90.00 flat rate. This includes parts and labor. Circuit board damage will be estimated.

What are the non-warranty repair charges for P25 mobiles desktop and portables?

The non-warranty repair charge for P25 mobiles, desktop, and portables is $225.00 flat rate.

What is the warranty on LMR/P25 Mobiles Desktop Data and Portable radios?

The latest warranty information can be found here.

Where do I send my LMR unit for repair?

Midland Radio Corp.

Attn:  LMR Repair Dept.
5900 Parretta Drive
Kansas City, MO 64120

What radios are narrow-band programmable?

Portables

  • 70440BP
  • PL2215P/2245P
  • PL2415/2445
  • PL5161/5164
  • SP200/210
  • SP220/240
  • SP230/250
  • SP310/330
  • SP320/340
  • SP410/430
  • SP420/440

Mobiles

  • MO1008/4008
  • MO1032/4032
  • MO1128/4128/7128
  • ML3215/3245
  • SM2541/2544
  • SM2150/2450
  • 700511/0514
  • 700571/0574
  • 700611/0614
  • 700671/0674
  • 701341/1344
  • 701337/1527
  • 701391/1394
  • 701395BMM*
  • 701441/1444
  • 701491/1494
  • 701495BMM*
  • 701541/1544
  • 701591/1594
  • 701641/1644
  • 701691/1694
  • 703800BMM*

Data

  • SD125V
  • SD125U
  • SD171
  • SD174
  • SD225V
  • SD225U
  • SD226U
  • SD250U
  • SD250V

Conventional Base Stations & Aux Receivers

  • 713110B
  • 714050A,B,C
  • 714110B
  • 710110A/B/C
  • 710150A/B/C
  • 710110CWB
  • 710100A/B
  • 710150CWB-AUX
  • 7101RXA/B
  • 713200A/B
  • 713050A/B-AUX
  • 714050A,B,C-AUX
  • 7130RXA/B
  • 7140RXA/B/C

P25

  • STP105
  • STP404
  • STM1050
  • STM4040
  • STM1115
  • SDT1090
  • 911110A/B
  • 914050A/B
  • 911060A/B
  • 914100A/B/C/D
  • 9110RXA/B
  • 9140RXA/B/C/D
  • 917100B
  • 917100R
  • 918100B
  • 918100R

Midland XTR and SynTechII Mobiles

Determining FCC Approved 12.5 KHz Channel Operation

There exist many different configurations of these radios. To verify FCC approval for 12.5 KHz operation check and record the FCC ID Number(s) of the radio(s) in question. The FCC ID Number will appear on the model number label affixed the radio chassis. Go to the FCC website https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm  and search the FCC ID Number as described on the web site. When the search results are displayed then click on the “Display Grant” button for the appropriate radio model. When the Grant is displayed look at the emission designator. If the first 2 digits of the designator are 11 or lower then the radio is approved for 12.5 KHz operation. For example an emission designator of 16K0F3E is not approved for 12.5 KHz operation. In turn a designator of 10K0F3E is approved. Many models will have multiple emission designators. If one of the designators has a designator of 11 or below then it is approved for 12.5 KHz operation.

https://gullfoss2.fcc.gov/oetcf/eas/reports/GenericSearch.cfm

Under the current FCC rules, installation of a kit or otherwise modifying a radio not previously approved for 12.5 KHz operation will not cause the radio to qualify for FCC approval for 12.5 KHz operation. In this case Midland Radio Corporation will be happy to assist you in selecting replacement equipment to comply with FCC rules, plus your non-compliant radios will be eligible under Midland’s generous trade-in program.

If the radio is not already approved for 12.5 KHz operation then installation of kits or modification of the radio will not cause FCC approval.

In the case that the radio has an appropriate emission designator and therefore is approved for 12.5 KHz operation, and the radio is now programmed for 25 KHz operation, Midland can supply you with the necessary programming kit to enable 12.5 KHz operation.

Please call the Midland LMR sales department at 816 241 8500 for more information about the Midland trade-in program or to order programming kits.

What LMR radios does Midland service?

As of January 1, 2012 Midland Radio Corporation will only service narrowband capable LMR units. Below is a list of radios Midland Radio Corporation will continue to service. Some of the radios Midland Radio Corporation will no longer service are XTR, STII, SM4000, SM6000 and others. If you don’t see your model on the list you can contact us at lmrservice@midlandradio.com or 816-241-8500 ex 222.

Portables

  • 70440BP
  • PL2215P/2245P
  • PL2415/2445
  • PL5161/5164
  • SP200/210
  • SP220/240
  • SP230/250
  • SP310/330
  • SP320/340
  • SP410/430
  • SP420/440

Mobiles

  • MO1008/4008
  • MO1032/4032
  • MO1128/4128/7128
  • ML3215/3245
  • SM2541/2544
  • SM2150/2450
  • 700511/0514
  • 700571/0574
  • 700611/0614
  • 700671/0674
  • 701341/1344
  • 701337/1527
  • 701391/1394
  • 701395BMM*
  • 701441/1444
  • 701491/1494
  • 701495BMM*
  • 701541/1544
  • 701591/1594
  • 701641/1644
  • 701691/1694
  • 703800BMM*

Data

  • SD125V
  • SD125U
  • SD171
  • SD174
  • SD225V
  • SD225U
  • SD226U
  • SD250U
  • SD250V

Conventional Base Stations & Aux Receivers

  • 713110B
  • 714050A,B,C
  • 714110B
  • 710110A/B/C
  • 710150A/B/C
  • 710110CWB
  • 710100A/B
  • 710150CWB-AUX
  • 7101RXA/B
  • 713200A/B
  • 713050A/B-AUX
  • 714050A,B,C-AUX
  • 7130RXA/B
  • 7140RXA/B/C

P25

  • STP105
  • STP404
  • STM1050
  • STM4040
  • STM1115
  • SDT1090
  • 911110A/B
  • 914050A/B
  • 911060A/B
  • 914100A/B/C/D
  • 9110RXA/B
  • 9140RXA/B/C/D
  • 917100B
  • 917100R
  • 918100B
  • 918100R

*see http://www.midlandradio.com/Analog-Mobiles-Faq for more information.

Flat Rate Repair charges

  • $90.00 Data/Portables
  • $130.00 Mobiles
  • $165.00 P25 Mobiles/Portables/Desktop
  • $225.00 All Base Stations/Repeater Stations

How do I get an FCC License?

The FCC Website has the information on what you need to get your Business License, please visit this site for more info.

How long do I have to get an FCC license before I can operate my radio?

Prior to using our radio, you must apply for an FCC license. You may begin using your radio 10 days after filing for your Business Radio license.

How do I program my Business Radio?

Go to midlandusa.com to download the programming software on this page.

I’m having problems programming my radio, what is the next step?

Contact Midland Customer service at 1-816-241-8500 ext 259 and they can walk you through the programming software.

My radio is making a loud continuous beep on Channel ___. What is the reason for this?

If you hear a loud continuous beep on any channel, that means there is not a frequency programmed for that particular channel.

Can my existing Motorola CLS talk to the Midland BR200 radio?

Yes, the first pre-programmed channels in the BR200 match the 1st 4 pre-programmed channels in the Motorola CLS radio.

Can my existing Kenwood Business radio talk to the Midland BR200 radio?

Maybe, if it is the PKT-23 radio, yes. The 1st 2 pre-programmed channels on the Kenwood PKT-23 are the same pre-programmed channels on the BR200.

I have two radios programmed to the same frequency, but I can only hear transmissions on one of them

You will need to make sure that both radios are programmed to the same frequency and the same privacy tone. This can be done through the programming software.

I have had my BR200 radio for a while now and the antenna has broken. Are there replacement parts available?

The antenna and knobs on the radio are under a 90-day warranty, if the antenna has broke during the 90 day warranty timeframe, please contact customer service for warranty repair. 1-816-241-8500 ext 259. Outside the 90 days, please call customer service and we will work with you on getting a replacement part.

My assigned frequency from the FCC is not one of the frequency provided in the programming software, what do I do?

If the frequency is between 450 – 470 please send the Radio with all of the FCC documentation to Midland and we will program the radio for you.
If it is outside of the 450 – 470 frequency range, we are not able to support that frequency with the BR200.